Kintably Payment Policy ๐ณ๐ฐ
Thank you for choosing to shop with Kintably! We want to ensure that your payment experience is smooth and secure. Please review our Payment Policy below to understand how we process payments for your orders.
1. Accepted Payment Methods ๐ณ
We accept the following payment methods for all transactions on our website:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal: Secure payment processing via your PayPal account
- Apple Pay and Google Pay: Available for quick and secure payments
All payments are processed through trusted third-party payment gateways to ensure your financial information is kept secure.
2. Payment Processing ๐ณ๐
- When you place an order on our website, your payment will be processed at the time of checkout.
- For digital products (patterns and tutorials), your payment will be processed immediately, and you will receive a download link for your product once payment is confirmed.
- For physical products (sewing gadgets and accessories), payment will be processed before your order is shipped.
Please note: Your payment will only be processed once we have verified and approved your order.
3. Payment Security ๐
At Kintably, we take your security seriously:
- We use SSL (Secure Socket Layer) encryption to protect your sensitive information during transmission.
- Your payment information is processed securely through trusted payment processors (e.g., PayPal, Stripe, Apple Pay, etc.) and is never stored on our servers.
- We do not share your payment details with any third parties, except to complete your transaction and fulfill your order.
4. Currency ๐ต
All prices on Kintably are listed in United States Dollars (USD) unless otherwise specified.
If you are shopping internationally, please note that the final charge to your account may vary depending on your countryโs exchange rates and any additional fees charged by your payment provider.
5. Authorization Holds ๐
When you make a purchase, your payment provider may place an authorization hold on your payment method for the total amount of your order. This is a temporary hold that ensures funds are available.
Once your order is processed and shipped (for physical products), your payment will be fully charged. For digital products, payment is processed immediately.
6. Failed Payments โ
If your payment fails for any reason (e.g., insufficient funds, incorrect payment details), your order will not be completed. You will be notified via email, and you can update your payment information to complete the transaction.
Please ensure that your payment details are correct before placing your order to avoid any delays.
7. Sales Tax ๐ท๏ธ
Sales tax will be automatically added to your order at checkout if applicable, based on your shipping address. Sales tax rates vary depending on your location, and we collect the appropriate amount according to local tax laws.
8. Discounts and Coupons ๐
- You can apply discount codes or coupons at checkout to receive a discount on your order. Please ensure the code is valid and entered correctly before completing the payment.
- Coupons and discounts cannot be applied to previous orders or combined with other promotional offers unless stated otherwise.
9. Order Confirmation ๐ง
Once your payment is successfully processed, you will receive an order confirmation email with details about your purchase. If you do not receive this email, please check your spam/junk folder or contact us at [email protected].
10. Payment Errors ๐
If you encounter any issues during payment or believe there was an error with your transaction, please reach out to us immediately at [email protected]. We will investigate the issue and work to resolve it as quickly as possible.
11. Contact Us ๐ฌ
If you have any questions regarding payment, need assistance with your transaction, or have concerns about billing, please contact us:
Email: [email protected]
Weโre here to help and will respond to your inquiries as quickly as possible!
12. Changes to Payment Policy ๐
Kintably reserves the right to update or modify this Payment Policy at any time. When we make changes, the updated policy will be posted on this page with the Effective Date. We encourage you to check back periodically for any updates.
Thank you for shopping at Kintably! We appreciate your trust and look forward to helping you on your sewing journey! โ๏ธ๐งต