Kintably Privacy Policy

At Kintably, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website, make a purchase, or interact with us. By using our website and services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect personal information when you use our website or services, including:

• Personal Identifiable Information (PII): When you create an account, make a purchase, or subscribe to our newsletter, we may collect information such as:
  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (via third-party payment processors)
• Non-Personal Information: We may collect non-identifiable information about how you use our website, such as:
  • Browser type
  • Device information
  • IP address
  • Pages you visit on our site
  • Referring URLs
  • Date and time of your visit

This information helps us improve our website and services and analyze trends.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: To process and ship your orders, provide customer service, and send order-related updates.
• Communication: To respond to your inquiries, send promotional offers, and send updates about our products and services if you subscribe to our newsletter.
• Website Improvement: To analyze website usage and make improvements to your browsing experience.
• Security: To protect against fraud, comply with legal obligations, and ensure the security of our website and services.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information when you place an order or enter your personal details. These measures include:

• Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive data during transmission.
• Payment Security: Payment information is processed by trusted third-party payment processors (e.g., PayPal, Stripe), and we do not store your payment details on our servers.
• Access Control: We restrict access to personal information to authorized personnel only, and we regularly update our security protocols to prevent unauthorized access.

Despite these efforts, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security. However, we are committed to taking reasonable measures to safeguard your information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files that are stored on your device and help us:

• Remember your preferences
• Analyze website usage
• Provide personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of some features on our website.

For more detailed information, you can review our Cookie Policy.

5. Third-Party Services

We may share your information with trusted third-party service providers to help us operate our website and fulfill your orders, including:

• Payment Processors: We work with third-party payment processors to handle transactions securely (e.g., PayPal, Stripe).
• Shipping Carriers: To ship physical products, we may share your address and contact information with shipping carriers (e.g., USPS, DHL).
• Email Marketing: We use third-party services (e.g., Mailchimp) to send promotional emails, newsletters, and updates.
• Website Analytics: We use Google Analytics and other tools to analyze website traffic and improve the user experience.

These third parties are required to maintain the confidentiality and security of your information and are prohibited from using it for other purposes.

6. Your Data Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Update: Request corrections to any inaccurate or incomplete data.
• Delete: Request that we delete your personal information (subject to legal and contractual obligations).
• Opt-Out: Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly at [email protected].

If you would like to exercise any of these rights, please contact us at [email protected].

7. Children’s Privacy

Kintably does not knowingly collect or solicit personal information from individuals under the age of 18. If we learn that we have collected personal information from a child under the age of 18 without parental consent, we will take steps to delete such information as soon as possible. If you believe we may have collected such information, please contact us at [email protected].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on this page and update the “Effective Date” at the top. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you would like to exercise your rights regarding your personal information, please contact us:

Email: [email protected]
Address: [Your physical address, if applicable]

Thank you for trusting Kintably with your personal information. Your privacy is important to us, and we are committed to protecting it.